Every item listed must be safe, legally held, and accurately described. Under the Consumer Rights Act 2015 enforced by National Trading Standards, items must be of satisfactory quality, fit for purpose, and match their description. If you're unsure about an item, contact your local authorities for information. We may require documentation via email.
Labelling Requirements: Business listings must clearly display the seller's legal business name, physical address, contact details, and VAT number (if applicable) to comply with the Consumer Contracts Regulations 2013.
Personal Seller: Permitted to sell their own legally owned items that they originally purchased for personal use (such as unwanted gifts, outgrown clothes, or upgraded goods). They cannot intentionally source or manufacture new items for regular commercial resale.
Business Seller: Required for anyone buying to resell, manufacturing items, or selling regularly for profit.
Permitted Conditions: New, Refurbished, Used (Like New, Very Good, Good, Fair).