General Product Policy


Every item listed must be safe, legally held, and accurately described. Under the Consumer Rights Act 2015 enforced by National Trading Standards, items must be of satisfactory quality, fit for purpose, and match their description. If you're unsure about an item, contact your local authorities for information. We may require documentation via email.


  • Labelling Requirements: Business listings must clearly display the seller's legal business name, physical address, contact details, and VAT number (if applicable) to comply with the Consumer Contracts Regulations 2013.

  • Personal Seller: Permitted to sell their own legally owned items that they originally purchased for personal use (such as unwanted gifts, outgrown clothes, or upgraded goods). They cannot intentionally source or manufacture new items for regular commercial resale.

  • Business Seller: Required for anyone buying to resell, manufacturing items, or selling regularly for profit.

  • Permitted Conditions: New, Refurbished, Used (Like New, Very Good, Good, Fair).



Disclaimer: All information provided here is based on our research and does not constitute professional advice. While we strive to keep the content accurate and up to date, we make no representations or warranties of any kind, express or implied, about its completeness or accuracy. Any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage arising from the use of this content, including any links to third-party websites.


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