On your my sale management page is where you manage all your sales - including all unpaid, paid, posted/sent items.
To manage your sales – login to your account and in the left menu select "selling" then select "My Sales",
You can view the detailed history of each item from your sale page.
Each item within your My Sales page will have its own following options:Step 1:
View & Print Invoice:
Sellers (and buyer) can View & Print the Invoice at any time.
Sellers have the option to Combine Invoices and all unpaid items from the same seller into one invoice. The option is available for both sellers and buyers.
Invoices can be combined simply by selecting the checkbox on the left side of each sale.
Buyers also have the option to Print the same Invoices to return items back to the seller.
Note: Currently we don't have the label printing option, however, this is going to be added along will label tools.
Sellers can (check) Edit – Invoice to make sure they are correct.
To edit the invoice, locate the sale and select the Edit button on the right side.
The seller can edit the below option:There's also the option to Lock Editing to prevent the buyer from editing the invoice.
Note: if you have setup one or more tax rates for different countries, them tax rate will only be applied if you selected the Tax Type "Default", on the sell page, if you selected only one tax rate from your Tax Type list then only that one tax rate will be applied. If no Tax rate should apply then set the tax rate to "0" in the invoice.
If you make changes to the invoice, don't forget to save the changes.
Step 2:
Message Board:
Sellers (or buyers) can send updates or follow-up questions from the My Sales page (Home > Members Area > Selling > My Sales). Select Message Board.
Even after completing a transaction sellers (or buyers) can send updates or follow-up questions.
Seller and buyer can communicate and ask questions about anything relating to the item.
Learn more about Questions & Answers.
Step 3:
Update Shipping & Payment Status
The seller must update the shipping and payment status, this update both side – buyer and seller status.
Go to Member Areas > Selling > My Sales, Locate the sale you would like to update, and then select Update, A popup window will show with the following options:
(1) Payment Status
Provide info regarding the payment status of an order.
If the payment is set up correctly by adding the “IPN URL” to your payment gateway account then the payment status will update automatically.
(in your Account Settings find the payment option your using and under, you will see IPN URL - copy this URL in your gateway account)
(2) Shipping Status.
Provide information regarding the status of an order.
(3) Enter Tracking Link (optional)
Enter the URL for the tracking code provided by the delivery courier.
We recommend item tracking, this protects the seller and proves the item was sent out for delivery and will show the item was delivered.
Update Buyer.
Check the checkbox to send the buyer a purchase update email notification.
Don't forget to save your updates.
Step 4:
Send the item to the buyer:
If you (the seller) are happy with the sale and the item and shipping/pick-up details are correct - you can send your item out for delivery or wait for collection.
Make sure you check you received payment for your item before hand.
Step 5:
Leave Feedback:
The feedback tab shown on each sale allowing the sellers to leave feedback directly from each sale.
Members Area > Feedback > Leave Feedback > Pending Feedback.
The posting feedback process is identical for both buyer and seller.
Learn more about feedback.
