Managing Purchases


All your purchase items will appear in your Purchases page, this is also the where you can check the items details, contact the seller, manage invoice, and cancel / delete items.

Items in your cart are not considered a purchase items till checkout is completed, only after completing the checkout will items show in your purchases page.

To manage Purchases – log in to your account and on the left menu under buying select “Purchases” Here you will find all your unpaid, paid, posted/sent items. below is an overview of the purchase page.

How to find my Purchases: 

You can filter items by selecting the dropdown in the top-right corner and selecting the following options:
  • Unpaid.
  • Paid.
  • Posted/Sent.

You can filter sales by searching the following options:
  • Invoice ID.
  • Listing ID
  • Buyers Username.
  • Date - From and To.



View & Print Invoice:
Buyers (and sellers) can View & Print Invoice at any time.

Buyers have the option to Combine all unpaid Invoices from the same seller into one invoice. The option is available for both sellers and buyers.
Invoices can be combined simply by selecting the checkbox on the left side of each purchase.

Note: Currently we don't have the label printing option, however, this is going to be added along will label tools.


Sellers can provide option for you to choose

  • Item Price.
  • Delivery Address. - you can select a different address if you provided one in you address book page.
  • Shipping Method. - The seller can offer Shipping Method for you to choose.
  • Tax Rate. - Only register tax registered business can charge tax.
  • Apply Insurance. - The seller can offer insurance for you to choose.

Seller can edit the above options on the "Unpaid" invoice should something be incorrect.

Invoices are automatically calculated, the total state is the price you pay.



Message Board:
Buyers (or sellers) can send updates or follow-up questions from the purchases page (Home > Members Area > Selling > Purchases). Select Message Board.

Even after completing a transaction buyers (or sellers) can send updates or follow-up questions.

Buyers can communicate and ask questions about anything relating to the item before buying.

Learn more about Questions & Answers.



Shipping & Payment Status


The seller must update the shipping and payment status, this updates both side – buyer and seller status.

(1) Payment Status

Provide info regarding the payment status of an order.

  • Unpaid. The buyer hasn't made payment.
  • Paid. (Offline Payment) 
  • Paid. (Direct Payment) 
  • Payment on Arrival. Buyer make payment on collection.

(2) Shipping Status.
Provide information regarding the status of an order.

  • Processing
  • Posted / Sent
  • Problem
  • N/A
This will shipping and payment symbols will be highlighted.

If the seller has provided tracking, a button will be added to allow you to track the item.



Leave Feedback:
The feedback tab shown on each purchase allowing the buyers to leave feedback directly from each sale.

The posting feedback process is identical for both buyer and seller. 

Learn more about feedback.



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